Payment Posting

In many aspects, the payment posting procedure provides insight into the effectiveness of your revenue cycle. It enables you to understand reimbursement trends and do analytics based upon the CARC and RARC codes. Accurate payment posting provides visibility into the condition of your revenue cycle, thus you must select a highly efficient staff to process payments.

Our Transaction Posting Process Includes:
Patient Payments: With information we receive from practices on point-of-service payments made by patients. These payments are paid in cash, cheque, or credit card and may be for co-pays, deductibles, or non-covered treatments. Our team examines the information submitted and applies it to each patient account.

Insurance Posting: Our team is expertise in posting Insurance payments in the below formats.

Electronic Remittance Advisory: We process big volume ERAs that we receive from payers in batches by importing them into the practice management system of the customer. Every batch run generates exceptions that result in corrections along with batch total verification.

Manual Posting: The scanned EOBs are accessed based the checks, which are then processed in accordance with the client's business regulations for adjustments, write-offs, and balance transfers to patients or secondary insurance providers.



Denial Posting: To have a precise insight of the customer's A/R cycle, claim denials must be posted. Payers often include payer-specific medical coding rules with denied claims, along with ANSI codes for denials. We are knowledgeable about ANSI standard denial codes and the payer-specific denial codes for the majority of payers. Every time a claim is denied, we note it in the practice management system and take the necessary steps to rebill the primary/secondary insurance, flip the balance to the patients verifying the consent forms in the system and write off the balances based the approval provided by the customers on global issues.